AI for Electricians
You can’t answer the phone when you’re wiring a switchboard. Your AI can. It picks up every call, sends quotes, books jobs, and handles after-hours emergencies — so you can focus on the work.
Why Sparkies Miss More Calls Than They Think
Electrical work demands your full attention. You can’t take a call when you’re testing circuits, pulling cables, or working in a switchboard. But your customers don’t know that — they just call someone else.
Electrical contractors field call after call while they’re on a job. Safety regulations mean you can’t just stop mid-task to answer the phone — especially when working with live circuits or at height. The result? a lot of calls go unanswered.
Each missed call represents real lost revenue. That’s a power point installation, a switchboard upgrade quote, or an emergency callout that goes to the sparky who answered their phone. Over a year, those add up to a serious pile of lost jobs.
The challenge is compounded by the nature of electrical work. Jobs vary enormously in scope — from a 30-minute smoke alarm install to a 3-day rewire — making scheduling complex. Add in compliance requirements, certificate tracking, and the paperwork most sparkies hate, and it’s no wonder admin falls through the cracks.
An AI that answers every call, understands electrical terminology, generates quotes, and books jobs into your schedule means you never lose work to a missed call again. And you spend less time on admin and more time on the tools.
Built for Electrical Contractors
An AI that speaks sparky. It knows your trade, your terminology, and your workflow.
Emergency Call Handling
Identifies electrical emergencies — power outages, sparking, burning smells, tripped safety switches — and alerts you immediately with full details.
- Recognises urgent vs non-urgent electrical issues
- Immediate SMS + call alert for emergencies
- Captures address, fault description, and safety risks
- Provides basic safety advice to callers while waiting
Electrical Quote Generation
Generates quotes for common electrical work: power points, switchboard upgrades, lighting, ceiling fans, smoke alarms, safety switches, and EV charger installation.
- Pre-configured for common electrical job types
- Adjusts for after-hours and emergency rates
- Professional PDF quotes via email or SMS
- Auto-follow-up on outstanding quotes
Smart Scheduling
Books jobs around your existing schedule, accounting for job complexity and travel time. A smoke alarm install gets 45 minutes; a switchboard upgrade gets half a day.
- Job-type-aware scheduling durations
- Travel time factored between job sites
- Handles rescheduling and cancellations
- Integrates with ServiceM8, Tradify, and more
Compliance & Certificate Tracking
Tracks Certificate of Electrical Safety (COES) requirements, sends reminders, and handles customer communication around compliance documentation.
- COES requirement reminders by job type
- Certificate number capture and record-keeping
- Customer notification of compliance documents
- Audit trail for regulatory compliance
After-Hours Coverage
Full call coverage outside business hours. Emergency power outages get escalated; non-urgent enquiries are queued for the next business day.
- Professional after-hours greeting
- Emergency escalation for power outages and faults
- Non-urgent bookings for next available day
- Daily summary of all after-hours calls
Team Job Dispatch
For electrical businesses with multiple sparkies, the AI assigns jobs based on location, availability, and specialisation (domestic, commercial, industrial).
- GPS-based job assignment to nearest sparky
- Skill-based routing (domestic vs commercial)
- Individual notifications per team member
- Real-time availability updates from the app
How It Works for Your Electrical Business
Three simple steps. Most sparkies are live in under 15 minutes.
Set Up Your Services
Tell us your trade services, pricing, service area, and emergency protocol. We configure the AI to know your electrical business — from safety switch installs to full commercial fit-outs.
Connect Your Tools
Link to ServiceM8, Tradify, Fergus, or your preferred calendar. Jobs booked by the AI appear in your existing system automatically.
Start Winning More Work
Forward your calls and the AI handles the rest. Every call answered, every quote sent, every job booked. You focus on the wiring.
AI for Other Trades
AI for Plumbers
Emergency triage, blocked drain quoting, and 24/7 call handling for plumbing businesses.
Learn moreAI for Builders
Project enquiry handling, subcontractor scheduling, and client progress updates.
Learn moreFrequently Asked Questions
Common questions from electrical contractors about AI call answering.
Yes. The AI recognises electrical emergencies — power outages, sparking outlets, burning smells, exposed wires, tripped safety switches that won’t reset — and escalates them immediately via SMS and phone call to you or your on-call sparky. It captures the customer’s address, a description of the issue, and whether there are any safety risks (like water near electrical faults) so you can assess the situation before arriving.
Yes. The AI is trained on common electrical terms and scenarios: switchboard upgrades, safety switch installation, power point additions, lighting circuits, ceiling fan installation, smoke alarm compliance, EV charger installation, three-phase power, and more. It asks the right follow-up questions to scope the job properly and generate an accurate quote.
The AI can remind you and your customers about Certificate of Electrical Safety (COES) requirements, capture certificate numbers for completed work, and send follow-up messages with documentation. It doesn’t generate the certificates themselves — that’s still your responsibility — but it handles the customer communication and record-keeping around compliance.
We integrate with ServiceM8, Tradify, Fergus, simPRO, and AroFlo out of the box. Jobs created by the AI appear in your existing system with full customer details, job description, site address, and any photos. We also sync with Google Calendar and Outlook for simpler setups.
You set up pricing templates for your common jobs — power point installations, switchboard upgrades, lighting circuits, smoke alarm packages, safety switch installations. The AI gathers job details from the caller and generates a quote based on your pricing. For standard jobs, it can send automatically. For complex work (rewires, new builds), it flags it for your review before sending.
Yes. On the Growing Team and Trade Business plans, the AI knows each team member’s availability, skill level, and current location. It assigns jobs to the right person based on proximity, specialisation (e.g., domestic vs commercial), and availability. Each sparky gets their own notifications and schedule.
Stop Losing Jobs While You’re On the Tools
Never miss another call. Get set up in minutes.