AI for Tilers

The AI is configured with Australian Standard AS 3740 requirements and explains to callers that wet area waterproofing must be completed and certified before tiling can begin. It coordinates the scheduling sequence: plumber for rough-in first, then waterproofer for membrane application and certification, then a waiting period for curing, and finally your tiling work. When booking bathroom renovation jobs, it automatically builds this multi-stage timeline into the schedule and communicates realistic start dates to customers based on the full sequence, not just your availability.

The AI asks structured questions about the space: wet area or dry, floor or wall, indoor or outdoor, high traffic or decorative, and budget range. Based on your product knowledge and supplier partnerships, it recommends appropriate material types such as porcelain for wet areas, ceramic for walls, natural stone for feature areas, and explains the trade-offs in durability, maintenance, and cost. It captures the customer preferences and passes them to you with a clear brief, or directs them to your supplier showroom for hands-on selection before the site visit.

The AI explains the industry standard 10-15% wastage allowance to customers during the quoting conversation, adjusting based on the pattern complexity. Straight lay patterns typically need 10% extra, diagonal layouts 15%, and complex patterns like herringbone or chevron can require up to 20% due to additional cuts. It includes this in the material quantity estimates it provides and explains to customers why ordering extra is essential to account for cuts, breakage, and future replacement matching. This manages expectations upfront and prevents the common dispute about leftover tiles versus insufficient coverage.

Yes. Bathroom and kitchen renovations involve a specific sequence of trades, and the AI understands the dependencies. It communicates to customers the typical order: demolition, plumber rough-in, electrician rough-in, waterproofer, tiler, then plumber and electrician for fit-off. When scheduling your tiling work, it asks whether the preceding trades have completed their stages and flags potential delays. For projects where you are the lead contractor, it can coordinate directly with your regular subcontractors to align schedules and reduce gaps between trades.

The AI captures pattern preferences during the initial call: subway, herringbone, basketweave, feature walls, niche detailing, and border work. It classifies complexity into standard (straight lay, brick bond), moderate (subway, stacked), and complex (herringbone, chevron, mosaic feature walls) and applies your pricing tiers accordingly. For complex patterns, it explains that additional labour time is required for precision cutting and layout, and provides a realistic price range rather than a fixed quote, flagging the job for your detailed site assessment.

The AI sends post-completion care instructions automatically after you mark a job as finished. It explains that grout needs 24-48 hours before light foot traffic and 72 hours before heavy use, wet cleaning, or placing furniture. For bathroom tiling, it communicates that silicone sealant around showers and baths needs 24 hours before water exposure. It schedules a follow-up call 7 days after completion to check customer satisfaction and address any concerns about grout haze, lippage, or colour consistency while the work is still fresh and easily remedied.